Shipping & Delivery
1. Shipping
1.1 Shipping costs will be calculated at the checkout.
1.2 We ship Worldwide. In the event that we are unable to deliver an item to you, we will contact you directly and immediately refund you. If you’re unsure, please enquire prior to placing your order.
1.3 You will receive a confirmation email, containing a tracking ID and a link to follow the journey of your package. Please allow 1 to 3 business days for the tracking information to show. If you find any issues with your tracking codes please contact us here.
1.4 Most items are dispatched within 24-48 hours. It will take up to 5-9 business days for the delivery of your order. Please consider any holidays or other force majeure situations that might impact delivery times and extend our average delivery times by additional 14 business days.
1.5 We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers between our carrier to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.
1.6 You will need your order number from your confirmation email when making an inquiry.
2. Delivery
2.1 It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address (usually around 12 hours). Please contact us immediately if you believe you have provided an incorrect shipping address.
2.2 We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier at the information provided to you.
2.3 Not accepting the purchase is a violation of the agreement and the purchase will not be refunded.
2.4 If you are experiencing problems with the delivery, please reach out to us via contacts.
2.5 If you are interested in returning the purchase, please check our Return & Refund Policy.
Our story began with a vision to redefine fitness tools, making them accessible and easy to use for everyone. We noticed that traditional workout equipment could be bulky and intimidating, often leading to frustration or lack of use. That's why we created our Kali Pilates Bar, designed to be compact, versatile, and easy to incorporate into any routine. With Kali, anyone can enjoy an effective, full-body workout that strengthens, tones, and boosts confidence in no time
Each Kali Pilates Bar is made from high-quality materials, ensuring durability and comfort with every use. Our bars are meticulously crafted to meet our high standards, offering a reliable and effective workout tool. At Kali, we believe everyone deserves to feel strong and confident, and our Pilates Bar is designed to deliver maximum results with minimal effort.